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Terms & Conditions
1. General terms
These Terms & Conditions apply to your use of the Gunsbet Casino website, account services, games, promotions and any other related features made available online. They should be read together with the Privacy Policy, Responsible Gambling information and any specific rules displayed for an individual game or promotion. If there is a conflict between these terms and a specific promotion or game rule, the specific rule may apply to that promotion or game.
Gunsbet Casino may update, amend or replace these terms when necessary. Changes may be made to reflect changes in services, technology, legal requirements or business operations. The latest version published on the website will apply from the stated effective date, or from publication where no date is shown. You should review the terms regularly. Continuing to use the website after an update means that you accept the revised terms.
Eligibility and lawful use
You must meet the minimum legal gambling age and all other eligibility requirements that apply in your location. You are responsible for checking that online gambling is lawful for you before using the website. Access may be unavailable or restricted in some jurisdictions. Gunsbet Casino does not invite a person to use the service where doing so would breach local law.
You must use the website for your own personal entertainment. You must not use the service on behalf of another person, operate an account for someone else, or allow another person to access your account. Commercial, fraudulent, unlawful or abusive use is not permitted.
- Provide accurate, current and complete information when registering or updating your account.
- Keep your login details confidential and take reasonable steps to prevent unauthorised access.
- Notify support promptly if you suspect that your account or payment information has been compromised.
- Follow all instructions, game rules, account requirements and promotional conditions shown on the website.
- Use only payment methods that belong to you and that you are authorised to use.
2. Accounts, verification and payments
You may generally have only one personal account unless Gunsbet Casino expressly permits otherwise. Duplicate, linked or multiple accounts may be reviewed where they appear to be connected to the same person, household, device, payment method or other relevant activity. If an account is created or used contrary to these terms, access may be restricted and associated transactions may be reviewed.
Gunsbet Casino may carry out identity, age, address, payment and source-of-funds checks. You may be asked to provide documents or other information before an account can be opened, deposits can be accepted, withdrawals can be processed or services can continue. Information provided must be genuine, current and readable. Failure to complete reasonable verification may result in a delay, restriction, suspension or closure of the account.
You are responsible for ensuring that account details remain accurate. This includes your name, date of birth, residential information and payment details. An account must not be transferred, sold, assigned or made available to another person. Any credit or balance connected to an account is personal to the account holder and may be subject to verification before it is released.
Deposits and withdrawals
Deposits and withdrawals are subject to the payment methods, processing arrangements, verification checks and limits displayed on the website at the relevant time. Payments may be rejected, reversed or delayed for technical, security, compliance or payment-provider reasons. You should check the details of a transaction before confirming it and keep your own records.
You must not deposit money obtained unlawfully or use the account to move funds for another person. Gunsbet Casino may investigate unusual or suspicious transactions and may take action where required by applicable law or internal procedures. Any transaction-related fees, conversion costs or charges imposed by a payment provider are the responsibility of the account holder unless stated otherwise.
If a technical or administrative error results in funds, credits or winnings being added incorrectly, Gunsbet Casino may correct the error. Where an incorrect payment has already been withdrawn, the relevant amount may be recovered from the account or otherwise dealt with in accordance with applicable law.
3. Games, promotions and prohibited conduct
Games are offered subject to their displayed rules, availability and technical operation. You are responsible for reviewing the relevant game information before placing a wager. A bet or game entry may be declined, cancelled or corrected where there is a clear error, a technical failure, a communication problem, a malfunction or another circumstance that affects the integrity of the service.
A game result recorded by the applicable gaming system will generally determine the outcome, subject to investigation of a technical issue or other valid concern. You should not attempt to interfere with the website, manipulate a game, exploit an error or use software, equipment or methods designed to obtain an unfair advantage.
Promotions and bonuses
Promotions, bonuses, free plays and other offers are subject to their own published terms. These may include eligibility requirements, a participation period, wagering or playthrough conditions, game restrictions, maximum values, withdrawal conditions and other limitations. You should read the applicable promotional terms before accepting an offer. If a promotion is not available to you, you must not attempt to claim it by using another account or providing misleading information.
Gunsbet Casino may amend, withdraw or limit a promotion where permitted, including where an offer has been used in an abusive, fraudulent or unintended manner. Where a promotion is accepted in error or an account is found to be ineligible, associated promotional credits or winnings may be removed in accordance with the relevant offer terms.
Unacceptable activity
- Fraud, money laundering, theft, deception or any other unlawful activity.
- Using bots, automated tools, scripts, malware or unauthorised software.
- Interfering with website security, servers, networks, games or other users.
- Taking advantage of a known error without reporting it.
- Using another person’s identity, account, payment method or verification documents.
- Harassing staff or other users, or submitting abusive, threatening or misleading material.
- Attempting to bypass account, location, age, payment or responsible gambling controls.
4. Suspension, privacy and responsible use
Gunsbet Casino may refuse access, suspend an account, close an account, cancel transactions or withhold activity for review where there is a suspected breach of these terms, a legal or regulatory concern, a security issue, a verification problem, a responsible gambling concern or another legitimate reason. Where appropriate, you may be asked to provide further information before access or a transaction can be completed.
If you wish to stop using your account, you may request closure through the available account or support channels. Account closure does not remove obligations that arose before closure, including obligations relating to outstanding transactions, verification, disputes or prohibited conduct. Any remaining balance will be handled subject to verification, applicable rules and any lawful deductions or restrictions.
Privacy and website content
Personal information is handled in accordance with the Gunsbet Casino Privacy Policy. By using the service, you acknowledge that information may be collected and used for account administration, security, payment processing, customer support, legal compliance, responsible gambling measures and service improvement, as described in that policy.
The website may include links, content or services provided by third parties. Gunsbet Casino is not responsible for the availability, accuracy or terms of external websites. Website content is provided for general information and may change without notice. While reasonable steps may be taken to maintain availability and security, uninterrupted or error-free access cannot be guaranteed.
Responsible gambling and complaints
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set limits that suit your circumstances, only gamble with money you can afford to lose, and take a break if gambling stops being enjoyable. Tools and support options may be available through the website, including deposit limits, activity breaks, account restrictions or self-exclusion. Review the Responsible Gambling page for further information.
If you have a question or complaint, use the support options shown on the website and provide enough information for the matter to be reviewed. Gunsbet Casino may ask for further details, account verification or transaction information. Nothing in these terms is intended to exclude rights or protections that cannot lawfully be excluded under Australian law.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that it has been waived. These terms are governed by the laws and dispute processes that apply to the service and the user, subject to any mandatory legal rights.