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Betting Rules
1. General Betting Conditions
By opening an account, accessing the website or placing a bet, you confirm that you have read and understood the applicable rules and agree to comply with them. You must also comply with all laws and regulations that apply to you in Australia or in any other location from which you access the service. If online gambling is not permitted where you are located, you must not use the service.
You must be of the minimum legal gambling age that applies in your location. You are responsible for providing accurate personal information and for keeping your account details up to date. Gunsbet Casino may request information to verify your identity, age, location, payment method or source of funds. Betting activity may be restricted until requested checks have been completed.
Each player may hold only the accounts permitted under the applicable account rules. You must not open an account in another person’s name, allow another person to use your account or place bets on behalf of someone else unless expressly allowed. You are responsible for protecting your login information and for all activity carried out through your account.
- Bets must be placed through the approved website or betting interface.
- You must check the selection, odds, stake and any applicable conditions before confirming a bet.
- A bet is not considered accepted merely because it has been prepared or displayed on screen.
- Gunsbet Casino may refuse, limit, suspend or cancel a bet where permitted by law and the applicable terms.
- You must not use the service for unlawful activity, fraud, manipulation or any attempt to interfere with the betting platform.
The rules shown for a particular market, game or promotion may contain additional conditions. Where a specific rule conflicts with a general rule, the specific rule will normally apply to that market or activity. If the meaning of a rule is unclear, you should seek clarification before placing a bet.
2. Placing and Confirming Bets
Before confirming a bet, review the event or game, market, selection, odds, stake and possible return shown on the confirmation screen. Odds, prices, available markets and displayed information may change before a bet is accepted. The information shown at the time of acceptance will generally determine the terms of the bet, subject to these rules and any applicable market-specific conditions.
A bet is accepted only when the platform confirms acceptance and records the bet in your account or betting history. A message, reference, receipt or account entry may be used to identify the bet. You should check your betting history after placing a bet and contact support through the available website channels if a confirmed bet does not appear.
You are responsible for checking that a bet has been entered correctly. This includes checking whether a selection is a single bet, multiple bet, combination bet, in-play bet or another available bet type. Once accepted, a bet normally cannot be changed or withdrawn unless a cash-out, cancellation or other feature is specifically made available.
- A minimum or maximum stake may apply to particular bets, markets, games or accounts.
- The amount shown as a possible return may not include every applicable condition or deduction.
- Displayed odds may be decimal or another format identified by the platform.
- In-play information may be delayed, interrupted or temporarily unavailable.
- A bet placed after an event has started may be subject to additional in-play rules.
If a technical problem, communication delay, obvious error or system issue affects a bet, Gunsbet Casino may review the transaction and take the action allowed under the applicable terms and law. This may include correcting an error, voiding a bet or restoring an account balance. The platform’s recorded transaction and event data may be used when reviewing a dispute.
3. Settlement, Results and Voided Bets
Bets are settled using the official result or outcome source selected for the relevant event, competition, game or market. Settlement may take place after the result is confirmed, even where an event appears to have ended. Results can be changed if an official authority later corrects an error or issues a revised outcome, subject to the applicable settlement rules.
Different markets may use different definitions of the result. For example, a market may refer to the result at the end of normal time, a scheduled period, a specified round, a named participant or another clearly described condition. Extra time, overtime, penalties, abandoned events and subsequent appeals may be treated differently depending on the market rules.
Where an event is postponed, abandoned, interrupted, rescheduled or materially changed, the affected bets will be handled under the rules for that market. Some bets may remain valid if the event is completed within the permitted period, while other bets may be voided. If a market cannot be settled fairly or accurately, it may be cancelled or settled as void.
- A void bet is treated as cancelled and the stake is generally returned, subject to the applicable rules.
- If one part of a multiple bet is void, the remaining parts may continue under the relevant multiple-bet calculation.
- A market may be void where there is a material error, incorrect participant, invalid price or other issue affecting its integrity.
- If a participant, team or selection is withdrawn, the market rules will determine whether the bet remains active or is void.
- A winning bet may be reviewed before settlement where verification, integrity or account checks are required.
Where a bet has been settled incorrectly, Gunsbet Casino may correct the settlement when the issue is identified. If an amount has been paid or credited in error, the correction may include reversing the incorrect credit or adjusting the account balance in accordance with the applicable terms.
4. Account Balances, Disputes and Responsible Betting
Your account balance records deposits, stakes, returns, adjustments and other transactions. You should regularly review your betting history and balance. Payment processing, withdrawals, verification requirements and any restrictions on funds are governed by the relevant account and payment terms. You must not attempt to use a payment method that does not belong to you or that you are not authorised to use.
If you believe a bet has been recorded, settled or paid incorrectly, first review the market rules, bet receipt and account history. Raise the matter through the available support channel on the website and provide the relevant bet reference, date, selection and a clear description of the issue. Do not send unnecessary sensitive information. Complaints and disputes may be reviewed using account records, platform logs and applicable official results.
Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Consider setting deposit, spending, time or loss limits where those tools are available. Take regular breaks and avoid betting when you are upset, under the influence of alcohol or drugs, or trying to chase previous losses.
- Never borrow money to gamble or use essential household funds.
- Do not increase stakes to recover losses.
- Keep track of the time and money spent on betting.
- Use available cooling-off, self-exclusion or account restriction tools if gambling is becoming difficult to control.
- Speak with a qualified gambling support service if you are concerned about your behaviour or someone else’s gambling.
Gunsbet Casino may apply account restrictions, suspend betting or close an account where required for responsible gambling, identity verification, security, compliance, payment or integrity reasons. These measures may be applied without advance notice where necessary. Any account action will be managed in accordance with the applicable terms and relevant law.
These Betting Rules may be updated from time to time to reflect changes to the service, betting products, technical systems or legal requirements. The current version published on the website applies to future activity from the time it is made available, unless a different effective date is stated. You should review this page regularly and keep a copy of any important betting information for your records.
